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2025.04.10 Work Session Packet 4141 Douglas Drive North • Crystal, Minnesota 55422-1696 Tel: (763) 531-1000 • Fax: (763) 531-1188 • www.crystalmn.gov Posted: April 7, 2025 Amended City Council Work Session Agenda Thursday, April 10, 2025 6:30 p.m. Upper Community Room/Zoom Pursuant to due call and notice given in the manner prescribed by Section 3.01 of the City Charter, the work session of the Crystal City Council was held on Thursday, April 10, 2025, at ______ p.m. in the upper community room at city hall, 4141 Douglas Dr. N., Crystal, MN and via Zoom. The public may attend the meeting via Zoom by connecting to it through one of the methods identified in the Notice of April 10, 2025, Work Session. I. Attendance Council members Staff ____ Cummings ____ Bell ____ Deshler ____ Tierney ____ Eidbo ____ Therres ____ Kamish ____ Elholm ____ Kiser ____ Larson ____ Onesirosan ____ Kunde ____ Budziszewski ____ Revering ____ Hubbard ____ Struve ____ Sutter ____ Serres II. Agenda The purpose of the work session is to discuss the following agenda items: 1. Commission candidate interview. 2. Police Department 2024 Annual Report. 3. Council Member Onesirosan – League of MN Cities Elected Leaders Institute Presentaton.* III. Adjournment The work session adjourned at ______ p.m. * Denotes no documentation included in the packet. Auxiliary aids are available upon request to individuals with disabilities by calling the city clerk at (763) 531-1145 at least 96 hours in advance. TTY users may call Minnesota Relay at 711 or 1-800-627-3529. 4141 Douglas Drive North • Crystal, Minnesota 55422-1696 Tel: (763) 531-1000 • Fax: (763) 531-1188 • www.crystalmn.gov Posted: April 4, 2025 CRYSTAL CITY COUNCIL NOTICE OF APRIL 10, 2025 WORK SESSION NOTICE IS HEREBY GIVEN that the city council of the city of Crystal will hold a work session on Thursday, April 10, 2025, at 6:30 p.m. in the upper community room at city hall, 4141 Douglas Dr. N., Crystal, MN and via Zoom. Topic: Crystal City Council Work Session Time: April 10, 2025, 6:30 p.m. Central Time (US and Canada) Join Zoom Meeting: https://us02web.zoom.us/j/86512419060?pwd=bbipLMaEVVSPIwiQR5UYWSaHLySBaa.1 Meeting ID: 865 1241 9060 | Passcode: 4141 Dial by your location: 1-312-626-6799 US (Chicago) Find your local number: https://us02web.zoom.us/u/kdUVLeBBu3 Auxiliary aids are available upon request to individuals with disabilities by calling the City Clerk at (763) 531-1145 at least 96 hours in advance. TTY users may call Minnesota Relay at 711 or 1-800-627-3529. CCCRRRYYYSSSTTTAAALLL PPPOOOLLLIIICCCEEE DDDEEEPPPAAARRRTTTMMMEEENNNTTT “Service with Compassion, Integrity, & Professionalism” TO: Mayor and Council Members FROM: Stephanie K. Revering, Chief of Police CC: Adam R. Bell DATE: April 2, 2025 SUBJECT: WORK SESSION ITEM ___________________________________________________________________________ MMEEMMOORRAANNDDUUMM The police department would like to provide you with our 2024 Annual Report on Thursday, April 10, 2025. We will provide you with a hard copy of the report in person. We will also update you on other items occurring within the organization. As always, please let me know if you have any questions. Thanks. Ser©ice with compassion, integ¢it® and professionalism. 2 0 2 4 A N N U A L R E P O R T2024 ANNUAL REPORT CRYSTALCRYSTAL P O L I C E D E P A R T M E N TPOLICE DEPARTMENT THE PINK PATCH INITIATIVE OFFICER ROMO AND WINNING OFFICER ROMO AND WINNING THE FIGHT AGAINST BREAST CANCERTHE FIGHT AGAINST BREAST CANCER Crystal Police Department Annual Report 3 2 As we reﬂ ect on the past year, I am pleased to share the progress and initiatives of the Crystal Police Department. The men and women of the department continue to work tirelessly every day to serve our community with compassion, integrity, and professionalism. On the front cover, I am sharing images related to our Pink Patch Initiative. Last year, Crystal Police Ofﬁ cer Romo was diagnosed with stage 3 breast cancer. We are so very pleased to announce that she has fought hard and won, and is doing fantastic. Our team supported her by wearing the pink patch you see on the cover and made sure her and her family were taken care of. I am so proud to work alongside a great team who supports one another. Learn more about the program on the bottom of page 3. This annual report highlights our achievements and challenges. We are proud to showcase the progress we have made in reducing crime, enhancing community engagement, and improving the overall quality of life; however, we acknowledge there is always work to be done, and we remain committed to addressing the evolving needs of our diverse and great community. In this report, you will see many of the faces who have chosen the Crystal Police Department as their destination department and Crystal as the community of which they want to be a part. We are proud of this team and hope this report will increase your pride in us. We are here to serve you. As your police chief, I am humbled to serve you, our ofﬁ cers, civilian staff, and dedicated volunteers. I continue to notice the unbelievable support our department receives from you, our residents, community, and business leaders every day. We can’t thank you enough as we continue to strive for the best policing standards in this county, state, and country. I urge you to reach out to me directly with any questions you may have about this report, and please continue to follow us on social media. With much respect and gratitude, Stephanie K. Revering Chief of Police Crystal Police Department MESSAGE FROM THE CHIEF 3 3 Crystal Police Department Annual Report The Crystal Police Department has been on a mission to help one of their colleagues who was diagnosed with breast cancer in 2024. Ofﬁ cer Romo joined the Crystal Police Department in February, that year. Two months later, doctors diagnosed her with breast cancer during a routine exam. When she began her chemotherapy regimen in May 2024, other Crystal ofﬁ cers began wearing pink patches on their uniforms in support of her and to raise awareness about the life-saving beneﬁ ts of early detection and intervention in the ﬁ ght against breast cancer. On the Cover TABLE OF CONTENTS Message from the Chief ...............................................................2 AdministraƟ on Division & Public InformaƟ on Offi cer ...................4 Patrol Division & Community Service Offi cers ..............................5 InvesƟ gaƟ ons Division & Crime Analyst .......................................6 BCA Violent Crime ReducƟ on, West Metro SWAT/Negotiations Team & Drone Unit ............7 K-9 Unit & Animal Control Offi cer ................................................8 Records Division ..........................................................................9 Department StaƟ sƟ cs & Compliance Checks ............................. 10 Use of Force StaƟ sƟ cs ................................................................ 11 Community Engagement ........................................................... 12 Community Events .................................................................... 13 Department Training & Offi cer Wellness Program ...................... 14 Department Awards .................................................................. 15 Acknowledgments ..................................................................... 16 THE PINK PATCH INITIATIVE Crystal Police Department Annual Report 3 4 Sworn Ofﬁ cers Civilian Support Personnel Divisions 35 15 4 38,317 Calls for service ADMINISTRATION DIVISION The police chief and deputy chief provide overall leadership to the 35 sworn ofﬁ cers and 15 civilian support staff of the police department. The goal is to model, motivate, and equip staff so they may live out the department’s mission of serving all residents, businesses, and visitors in Crystal with COMPASSION, INTEGRITY, AND PROFESSIONALISM. Police administration is also responsible for ensuring the police department is in compliance with all state, federal, and Constitutional laws and expectations of the community. In addition to guiding the work of the department staff, the chief and deputy chief are engaged with the community and continually interacting and connecting with those who live, work, and visit the city to ensure that the department is serving with the community. Brian Hubbard Deputy Police Chief Stephanie Revering Police Chief Public Information Ofﬁ cer The Crystal Police Department takes great pride The Crystal Police Department takes great pride in being a truly transparent organization for the in being a truly transparent organization for the community we serve. We work hard to make sure community we serve. We work hard to make sure we provide timely and accurate information about we provide timely and accurate information about incidents that occur within the city, crime trends, and incidents that occur within the city, crime trends, and police department activities. police department activities. Through the aggressive use of social media, Through the aggressive use of social media, maintaining regular contact and an open-door policy maintaining regular contact and an open-door policy with all local media outlets, and valuing a timely with all local media outlets, and valuing a timely response to inquiries made by citizens, business owners, or the media, the department attempts to be a response to inquiries made by citizens, business owners, or the media, the department attempts to be a model law enforcement agency in our information sharing and engagement with the public.model law enforcement agency in our information sharing and engagement with the public. One of our primary strategies for sharing information with the community in a timely manner is through One of our primary strategies for sharing information with the community in a timely manner is through the use of our social media accounts. The department uses these platforms to share pertinent and timely the use of our social media accounts. The department uses these platforms to share pertinent and timely information about things happening in the city, safety tips, as well as ways its staff are impacting our information about things happening in the city, safety tips, as well as ways its staff are impacting our community. The deputy chief serves as the public information ofﬁ cer for the police department.community. The deputy chief serves as the public information ofﬁ cer for the police department. 11,515 Facebook Twitter 5,230 Nextdoor 9,604 TwTwwitititttetetetrr 5 22330 Neextxtxtxtdodododor 9 66004 FollowersFollowersFollowers 11 515 Faceceebobobok 3 5 Crystal Police Department Annual Report PATROL DIVISION Patrol Lieutenant JusƟ n TourvillePatrol Lieutenant JusƟ n Tourville Patrol is the largest division of the Crystal Police Department. It consists of the patrol lieutenant, six patrol sergeants, two K-9 ofﬁ cers and 14 police ofﬁ cers. The patrol division provides a variety of services to residents, businesses, and visitors of the City of Crystal. These services include preventative patrols, responding to calls for service, providing medical aid, stafﬁ ng civic events, conducting trafﬁ c law enforcement, taking reports of criminal activity, conducting bike patrols, crisis intervention response, search and rescue, and providing K-9 tracking services to our community and others around us. The patrol division is the most visible part of the Crystal Police Department and can be seen throughout our community in their patrol vehicles. The goal of the patrol division is to provide safety and security for our community partners and to do so while remaining focused on providing service with compassion, integrity, and professionalism. Community Service Ofﬁ cers Community Service Ofﬁ cers (CSOs) are a team of civilian police department employees who provide essential support to police ofﬁ cers and the community. Their support functions include bookings, monitoring people in custody, handling after-hours animal complaints, and a variety of other requests for assistance by community members. They also conduct the majority of parking and code enforcement activities, as well as routine patrols. CSOs are often engaging with the community at many city and police events. Most are college students working towards becoming licensed peace ofﬁ cers. In 2024, the CSOs include Frank DeBlieck, Aaron Fields, Alex Nelson, Ryder Sawyer, and Tyler Wasgatt. Crystal Police Department Annual Report 3 6 INVESTIGATIONS DIVISION InvesƟ gaƟ ons Lieutenant Pete Underthun Cases Assigned Cases Reviewed 810 2,937 The Investigations Division is staffed by one lieutenant, four general investigators, one juvenile investigator, a BCA Task Force investigator, and a crime analyst. The Investigations Division is responsible for investigating criminal cases that are not resolved by a responding patrol ofﬁ cer. Investigators work cases to a resolution by utilizing evidence processing, search warrants, subpoenas, interviews, cellular and computer forensics, and canvasing. When all available evidence is gathered by an investigator, a summary report is prepared and presented to a prosecutor, who determines if criminal charges are warranted. Investigators often are required to testify in court about their case work. Crime Analyst The Crystal Police Department hired its ﬁ rst crime analyst in June of 2024. The crime analyst provides data, intelligence, and investigative leads by utilizing cooperation from other analysts and data sources from the metro area, state, and nation. Since the start of the position, the analyst has provided information that has resulted in the resolution of unsolved crimes, identiﬁ cation and apprehension of offenders, and collection of digital evidence. In addition to investigative duties, the analyst is able to source, collect, organize, and present data on a variety of police and city operational initiatives. From citywide crash data to crime trends, the analyst has innovated and streamlined the process by which the city and police department utilize sound data to inform operations and direct staff. The Crystal Police Department Drone Unit consists of six ofﬁ cers certiﬁ ed as Federal Aviation Administration (FAA) drone pilots. Ofﬁ cers underwent a training program to prepare for the FAA Remote Pilot Certiﬁ cation exam. After passing the exam, our drone pilots develop their skills with frequent training opportunities. The Crystal Police Department uses the DJI Mavic 2 Enterprise Dual drone, which features a high-deﬁ nition camera and thermal imaging that reads heat signatures. During 2024, the drones were deployed 31 times. These deployments include training, assisting SWAT operators with interior building and vehicle searches, searching for missing people, assisting K-9 ofﬁ cers in locating suspects, contraband, or evidence. 3 7 Crystal Police Department Annual Report West Metro SWAT/Negotiations Team The Crystal Police Department partners with the cities of New Hope and Robbinsdale to provide critical incident response services to three jurisdictions encompassing 58,000 residents. The Crystal Police Department has six ofﬁ cers and six crisis negotiators currently assigned to the West Metro SWAT team. In 2024, SWAT team members underwent about 100 hours of specialized training. The team was also involved in several high risk search warrants and assisted in the rescue of a hostage and resolution of a violent barricaded gunman incident. BCA Violent Crime Reduction Unit A Crystal investigator serves on the Bureau of Criminal Apprehension Violent Crime Reduction Unit (VCRU). This unit specializes in the investigation of violent crimes, violent offenders, gun crimes, and fentanyl-related drug crimes. The VCRU participates in violent crime patrol details. Each task force ofﬁ cer carries an individual case load and leverages the task force to conduct surveillance, execute search warrants, recover evidence, and arrest violent offenders. The VCRU has assisted the Crystal Police Department with several cases this year, including an armed robbery investigation and the execution of several search and arrest warrants involving violent offenders. Drone Unit Crystal Police Department Annual Report 3 8 K-9 Unit The Crystal Police Department has two ofﬁ cers certiﬁ ed as K-9 handlers: Ofﬁ cer Caleb Selin has K-9 partner Leo and Ofﬁ cer Mike Callan has K-9 partner Ace. These K-9 partners assist in searching for missing persons, weapons, drugs, making apprehensions of wanted criminals, and participating in community events in the form of meet and greets and K-9 demonstrations. In 2024, Ofﬁ cer Selin and Ofﬁ cer Callan, along with their K-9 partners, completed a combined total of 450 hours of training, had a total of 81 deployments along with a combined 11 apprehensions of dangerous criminals. One particular achievement of note: Ofﬁ cer Callan and Ace regularly visit to the Crescent Cove Respite & Hospice Home for Kids. Crystal’s outstanding K-9 teams are possible thanks to the generosity of many in the community who help to fund the purchase, training and care for these partners. The department is very appreciative of the Crystal VFW, Crystal Lions, West Metro Fire Relief Association, and Granite City Pet Hospital for their signiﬁ cant and on-going support of the K-9 program. Animal Control Ofﬁ cer The department shares one full-time animal control ofﬁ cer with the New Hope Police Department. Animal control responds to animal complaints, dealing with sick or injured animals and conducting animal abuse investigations. Animal control assists in training new community service and patrol ofﬁ cers in Crystal and New Hope by reviewing animal- related ordinances and oversees animal boarding for both cities. Animal control also assists with non-animal related calls for ser- vice, including trafﬁ c control at accidents and ﬁ re calls; motorist assists; medical assists; utility checks; assists at warrant and crime scenes; and vehicle and residential lockouts. 263 Service Calls in Crystal in 2024 3 9 Crystal Police Department Annual Report RECORDS DIVISION The Records Division consists of civilian (non-sworn) personnel that include a records ofﬁ ce manager, property/evidence manager and three records management technicians. The records team completes most of its tasks behind the scenes and is responsible for multitudinous operational and administrative support tasks and functions for the police department. A few of those duties include: Records Manager Susan SeƩ er The property and evidence manager maintains records and tracks all evidence and property entered and stored in the property/ evidence room. In addition, the manager ensures that property is properly packaged and labeled according to established procedures. There are various statutory requirements concerning the storage and disposal of property. These laws specify the time period property must be retained by law enforcement agencies. Following the ﬁ nal adjudication of a case, all property in control of the police department is released to the owner as applicable, destroyed or auctioned. These records serve several purposes: • Inventory of items in custody. • Inventory of items that have been disposed of and released from custody or destroyed. • Chronological record of chain of custody of each item. In addition, the property and evidence manager processes evidence requests (body camera data) from prosecuting attorneys for criminal court proceedings. Property and Evidence • Processing police records, generally from reports generated by the patrol division, investigative unit and outside sources. • Maintaining police records including, but not limited to, trafﬁ c citations; and incident, arrest trafﬁ c, crash and citizen reports. • Preparing court transmittals. • Ensuring accurate crime reporting for correct and current statistical data. • Reviewing records for completeness and accuracy prior to entering or removing wanted persons, missing persons, stolen vehicles, stolen articles, stolen guns, and stolen securities from the state and national database. • Submitting complete case ﬁ les to the applicable attorney for criminal charging. • Retrieving, interpreting and disseminating information from other agencies. • Conducting background checks for employment, permits to purchase, massage and solicitors, liquor and tobacco licensing • Purging records according to state laws governing records retention. • Processing requests for law enforcement data as outlined in the Minnesota Data Practices Act. • Handling non-emergency telephone calls. • Conducting audits of records to maintain their integrity. Evidence Requests 856 Evidence Items Safe-kept Items Found Property 2,011 279 29 Items Booked for Destruction 31 Crystal Police Department Annual Report 3 10 Compliance Checks Alcohol and Tobacco The Crystal Police Department conducts annual compliance checks for all licensed businesses that sell alcohol or tobacco in the city to ensure that underage sales are not occurring. A report of these checks is forwarded to the city council. In addition, the department conducts occasional free training for servers and managers about how to properly regulate the sale of these products to minors. In 2024, 24 checks for alcohol and tobacco were conducted. Predatory Offender Registrations The Crystal Police Department conducts bi-annual checks of all individuals who are required to register as Predatory Offenders by the State of Minnesota. In 2024, we conducted checks on 45 of these individuals during the year. In addition, the department is responsible for notifying individuals in the community when offenders who have been assigned a Level 2 or 3 designation move into their proximity. In 2024, there were no Level 3 community notiﬁ cations. 2024 Checks on Registered Predatory Offenders 5’10” 5’8” 5’6” 5’4” 6’ 45 Alcohol Tobacco 24 Compliance Checks CRIMES 2020 2021 2022 2023 2024 Arson 4 1 4 - 3 Assault 135 163 148 127 177 Burglary 52 44 50 37 38 Criminal Sexual Conduct 25 26 31 36 22 Disorderly Conduct 67 58 53 36 54 DUI 211 147 216 264 169 Drug Violations 110 65 98 60 32 Family Offenses 27 20 5 12 8 Fraud 139 149 131 136 150 Homicide 5 2 1 - 1 Kidnapping - 4 5 2 1 Liquor Violations 7 10 6 13 10 Pornography/Obscenity - 6 2 7 4 Property Damage 122 128 149 113 134 Robbery 20 25 17 14 11 Theft 543 380 440 386 436 Trespassing - 15 13 19 20 Vagrancy - 2 1 - 3 Vehicle Theft 67 79 70 53 48 Weapon Violations 39 34 70 25 21 Other Offenses 177 198 229 286 248 Service Calls Vehicle Contacts/ CitaƟ ons Department Statistics 5’11” 3 11 Crystal Police Department Annual Report Use of Force Statistics The Crystal Police Department Use of Force Policy requires that any use of force that is more than placing handcuffs on a compliant individual requires ofﬁ cers to complete a separate Use of Force Report. This includes suspects of crimes, as well as those in crisis who may be a danger to themselves or someone else. This report is forwarded to a supervisor for review, which includes the supervisor reviewing the incident report and viewing available body worn camera footage. This report is than forwarded to the division lieutenant and the deputy chief for additional review. This process makes sure that every use of force is reviewed by various supervisors and that the use of force was proper, within policy and conducted according to training. We are proud of this process as we are not aware of any other agency that has this type of force review on every incident. In 2024, the department responded to 38,317 calls for service. During this time, force (deﬁ ned as more than physically controlling someone and the use of handcuffs) was used on non-compliant individuals 61 times, which is .001% of all contacts staff have with individuals. We believe this statistic speaks highly of the importance Crystal ofﬁ cers put on calmly dealing with situations and using de-escalation techniques to reduce the need for uses of force. Type of Force UsedType of Force Used * An incident may include more than one.* An incident may include more than one. Reason for ResponseReason for Response * An incident may include more than one.* An incident may include more than one. Level of ResistanceLevel of Resistance * An incident may include more than one.* An incident may include more than one. Use of Force by RaceUse of Force by Race Crystal Police Department Annual Report 3 12 COMMUNITY ENGAGEMENT The Crystal Police Department has a proud tradition of reaching out to the community to build relationships, develop connections and cultivate partnerships. These relationships are key to the department’s success, ensuring positive interactions with law enforcement while making Crystal a great community to live, work and visit. The department seeks out ofﬁ cers, staff and community partners who value and empower these connections. Juvenile InvesƟ gator Investigator Jonathan Wilkes has two primary roles within the police department: build relationships with teachers, staff and students in Crystal’s schools and work on criminal cases related to children. In the schools, D.A.R.E. is taught to 5th grade classes to teach the beneﬁ ts of living drug and alcohol free, as well as teaching about the negative effects of bullying. Investigator Wilkes also has specialty training in Internet Crimes Against Children (ICAC) to provide effective response to technology- facilitated child sexual exploitation and Internet crimes against children. Community Engagement Sergeant Community Engagement Sergeant Brandon Dorr supervises the Community Engagement Team, as well as the Community Service Ofﬁ cers, the trafﬁ c car and juvenile investigator. In addition, Dorr organizes events, collaborates with community members, attends community meetings and follows up on community concerns. Brian Arradondo is a Hennepin County employee embedded in the department, serving as a bridge between the police and community. Arradondo oversees the department’s Multicultural Advisory Committee (MAC) and assists with the development, scheduling and participation in community meetings and events. Joint Community Police Partnership In 2024, the City of Crystal Mental Health Coordinator received well over 300 referrals involving over 226 individuals residing in Crystal and our surrounding cities. Of these 226 individuals, 69 were identiﬁ ed as being high utilizers of our services. Working relationships addressing the underlying reasons for having contact with the department have proved to be effective. This provides relief to patrol and are services that have never been utilized to address these reoccurring matters. Mental Health Coordinator Tra ffi c Offi cer The most common complaints to the department are trafﬁ c safety related. Speed, stop sign violators, school bus stop arm violators and reckless driving are all common concerns. Ofﬁ cer Andrew Robles responds to these complaints, is proactive in reducing the number of vehicle collisions, and seeks to improve safety on city roads. In 2024, Ofﬁ cer Robles made 586 trafﬁ c stops, issued 315 citations and 166 warnings, and 21 arrests. In November 2024, he received two Grand Slam Recognitions for arresting three impaired drivers during two separate patrol shifts. 3 13 Crystal Police Department Annual Report COMMUNITY EVENTS Throughout each year, the Crystal Police Department conducts and participates in numerous community events. In 2024, hundreds of hours were dedicated to building community relationships. Events the department participated in 2024 included: CAR SEAT CLINICS Several times a year, the department sponsors a car seat clinic to help young families ensure they have the proper car seat(s) and that they are installed properly. In addition, Crystal Police Department certiﬁ ed car seat specialists are able to assist residents with car seat installation. NIGHT TO UNITE Community members host neighborhood block parties every August in an effort to come together, eat great food and build and develop relationships. Police department staff attend parties and engage with the community, answer questions and respond to concerns. CRYSTAL FROLICS This annual summer city festival includes ofﬁ cers conducting foot patrols and engaging with community members who come to celebrate Crystal. COMMUNITY POLICE ACADEMY In partnership with Robbinsdale and New Hope police departments, the Community Police Academy provides citizens with an in-depth look at being a police ofﬁ cer. In 2024 the academy had 33 participants who learned about police operations, defensive tactics, dispatch, crime lab, SWAT, K-9, crime lab, investigations and more during a seven-week period. BIKE RODEO This annual event, sponsored with other local cities, allows the department to teach young bike riders about how to enjoy riding safely. OTHER EVENTS Other events include Vehicle Fair, Cops and Bobbers, Polar Plunge, Shop with a Cop, Toys for Tots, the Santa Parade, Multicultural Driver’s Education, the Multicultural Advisory Committee, local school events and graduations, and much more. Crystal Police Department Annual Report 3 14 Ofﬁ cer Wellness Program In 2024, the Crystal Police Department continued to develop and implement its ofﬁ cer wellness program. The program provides training, guidance and assistance to all employees regarding physical, mental and emotional wellbeing. The goal is to prepare employees for the rigors of working in the police profession while reducing health risks, job-related injuries and absenteeism. The department continued its “Check- up from the Neck Up” program, in which all employees meet with a mental health professional once per year. The department’s Peer Support Team, in partnership with New Hope and Robbinsdale police, grew by several members: all three departments added both sworn and civilian members. Members provide guidance and are a bridge to services for employees experiencing hardship and/or are in crisis. Physical wellness also continues to be a priority. The department’s new ﬁ tness room is available for all city employees. Police department employees can participate in 10-week challenges and a ﬁ t test, with earned incentives. Sgt. Brandon Dorr, Ofﬁ cer Lauren Roll and Records Manager Susan Setter each contributed to the wellness program in 2024. Depar tment TrainingDepartment Training The Crystal Police Department considers training to be very important. Ensuring that all ofﬁ cers receive continual, timely, relevant, and diverse training in the wide array of topics that ofﬁ cers are expected to know is paramount to their success and our ability to best serve the community. Training is conducted in-house by certiﬁ ed ofﬁ cers in areas such as defensive tactics, weapons use, de-escalation, and DWI detection. Ofﬁ cers also regularly attend trainings put on by outside organizations in many areas such as emergency vehicle operation, search and seizure laws, mental health and crisis intervention, court orders, and legal issues. All trainings attended by ofﬁ cers are approved by the MN POST Board and far exceed the minimum number of content and overall hours required of ofﬁ cers by the POST Board. Training Hours 4,800+ Hours Per Ofﬁ cer 150 Defensive Tactics and Weapons 50+ 3 15 Crystal Police Department Annual Report Crystal Police Ofﬁ cers do outstanding work every day to serve, protect, and assist those in the community who live, work, and spend time here. Most of their work goes largely unrecognized and all employees understand that is part of their jobs; however, there are times when the actions of employees far surpass our normal motto of service with compassion, integrity, and professionalism. The following Crystal Police Department employees received awards for these extraordinary accomplishments in 2024: Mission Award - Compassion K-9 Ofﬁ cer Michael Callen and K-9 Ace Investigator Matthew Wright ExcepƟ onal Performance Award Offi cer Isaiah Gorman K-9 Offi cer Michael Callan 10 Years of Service 15 Years of Service Offi cer Caleb Selin Offi cer MaƩ hew Wright Sgt. Brandon Dorr Life Saving Award Ofﬁ cer Jeff Kleven (2) Ofﬁ cer Lauren Roll Ofﬁ cer Perla Omana Deputy Chief Brian Hubbard Ofﬁ cer Zach Fecteau (2) CSO Alex Nelson CSO Ryder Sawyer K-9 Ofﬁ cer Michael Callan Ofﬁ cer Anna Futterer 25 Years of Service Sgt. Jason Nolan DEPARTMENT AWARDS 20 Years of Service Sgt. Adam Harrer 5 Years of Service Offi cer Nick Schwalbe Records Manager Susan SeƩ er Acknowledgments Lieutenants Pete Underthun Justin Tourville City of Crystal 4141 Douglas Dr. N. Crystal, MN 55422 763-531-1014 police.crystalmn.gov Mayor Jim Adams City Council John Budziszewski David Cummings Forest Eidbo Traci Kamish Therese Kiser Taji Onesirosan City Manager Adam Bell Police Chief Stephanie Revering Deputy Chief Brian Hubbard Brandon Dorr Adam Harrer Jon Kurtz Jake Albers Jason Nolan Matt Saba kk ll dd Records Manager Susan Setter Sergeants Crystal Police Department Annual Report