2014.01.16 Work Session Packet4141 Douglas Drive North • Crystal, Minnesota 55422-1696
CITY of Tel: (763) 531-1000 • Fax: (763) 531-1188 • www.crystalmn.gov
CRYSTAL
Posted: January 10, 2014
CRYSTAL CITY COUNCIL
WORK SESSION AGENDA
Thursday, January 16, 2014
Conference Room A
6:30 p.m.
Dinner will be available anytime after 6:00 p.m. in Conference Room A
Pursuant to due call and notice given in the manner prescribed by Section 3.01 of the City
Charter, the work session of the Crystal City Council was held at p.m. on Thursday,
January 16, 2014 in Conference Room A located at 4141 Douglas Drive, Crystal, Minnesota.
I. Attendance
Council members Staff
Hoffmann Norris
Libby
Peak
Selton
Adams
Budziszewski
Deshler
C. Rapp
II. Agenda
The purpose of the work session is to discuss the following agenda item:
■ Council goalsetting with Craig Rapp
III. Adjournment
The work session adjourned at p.m.
Auxiliary aids for handicap persons are available for the public meetings upon request at least 96
hours in advance. Please call the City Clerk at 763-531-1145 to make arrangements. (Deaf and hard
of hearing callers should contact the MN Relay Service at 711 or 1-800-627-3529 V/TTY)
Memorandum
CITY of
CRYSTAL
DATE: January 9, 2014
TO: Mayor and City Council
FROM: Anne Norris, City Manager AA1_
SUBJECT: Council Goalsetting Session — January 16
Last year, the Council worked with a consultant, Craig Rapp, on effective governance
and strategic planning. As you recall, the Council identified the following 5 priorities:
- Financial Stability
- Open, Respectful Communication
- Long-term Planning
- Redevelopment
- Marketing the city
Based on the Council's discussion, staff developed Key Performance Indicators for
each of these priorities. Attached are the Strategic Priorities and Key Performance
Indicators based on the 2013 Council discussion.
Craig Rapp is returning to facilitate the Council's January 16 discussion and goalsetting
for this year. An agenda for this discussion is:
1. Review of 2013 efforts
2. Check in
3. Confirm 2014 goals
4. Adjourn
Attach:
City of Crystal Strategic Planning/Governance Summary
April 2013
Strategic Priorities
1. Financial Stability
Financial stability will be sustained by proactively managing the reduction in LGA,
by matching service levels to available resources, and by maintaining a stable tax
rate.
2. Open, Respectful Communication
We are committed to communicating with each other and the community in a
respectful and open manner. To accomplish this we will be transparent in our
actions and we will demonstrate care, consideration and respect for the opinions of
others.
3. Long-term Planning
Long-term planning is necessary to achieve our goals and maintain our investments
in the community. We are committed to establishing long-term plans for all service
areas and infrastructure systems.
4. Redevelopment
Redevelopment and renewal of commercial and residential property is essential to
the health of the city. The City will lead efforts to maintain the value of those
properties.
5. Marketing the City
The City of Crystal is committed to promoting the community and its assets to the
larger region. We believe that greater understanding of what Crystal has to offer is
central to maintaining a high quality of life.
The next step in the process was the development of 2-3 key performance indicators (KPI's)
for each strategic priority. Key performance indicators are measures of performance,
related to a strategic priority. They are expressed as outcomes with targets- defining a
desired state.
The Council -Manager group worked together and developed a set of KPI's for each priority.
The draft KPI's for each strategic priority. The senior management team at a meeting on
April 15 made refinements to the KPI's, including the identification of specific deadlines.
Revised KPI's are listed on the following page:
4
City of Crystal Strategic Planning/Governance Summary
April 2013
Key Performance Indicators
1. Financial Stability
a) LGA discontinued as a revenue source for operations by 12/31/18.
b) Core services and corresponding levels of service identified by 8/31/13.
2. Open, Respectful Communications
a) Participation at worksessions and public meetings will increase yearly between
7/1/13 and 12/31/16
b) The City Council holds a quarterly meeting on decorum and team relationships
c) A plan for upgrading the website to improve access and information is in place
by 12/31/13.
3. Long-term Planning
a) A water source plan in place by 12/31/13.
b) A comprehensive LRT corridor development plan in place by 12/31/14.
c) A building replacement plan in place by 12/31/13.
d) Location and funding of Public Works building completed by 12/31/14
4. Redevelopment
a) 50% of landholdings for new home construction sold by June 2014.
b) Three vacant commercial properties redeveloped by 12/31/16.
c) 8-10 blighted housing units purchased, demolished and rebuilt- per year
d) The tax value of Crystal Gallery increased by 50% between 7/1/13 and
12/31/15
5. Marketing the City
a) The number of residents expressing pride in Crystal increases by 5% between
7/1/13 and 12/31/17 as measured by community survey.
b) A survey to determine how the city is perceived is completed by 12/31/15.